A call to a Mets ticket rep about the new ticket plans

I called up my ticket rep yesterday and just inquired why the plans got the fees waived and the bonus game. I made it clear though that I wasn’t upset about the tickets but more about the waiving of the fees.

The explanation was that the 15 game plans have more perks then the flex plans. Such as the 10% discount we received on the plans, no transfer fees during the season, the same seats for all games, pre sales for tickets, no fees for any single game tickets we buy during the season and better options for seats for the play offs. I told him I wasn’t mad about the bonus game it was just that for years I have been trying to figure out why there are certain fees and now if they are so necessary why can they just waived now. He said he will look into it.

I also made sure that I told my ticket rep I was glad the Mets have these new plans for the fans. He said the Mets pay attention to what their fans want and try to accommodate as much as they possibly can.

I have nothing but nice things to say about the Mets customer service. They are always helpful and really try to answer any questions you have.

– Posted using BlogPress from my iPad

6 Replies to “A call to a Mets ticket rep about the new ticket plans”

  1. Randy, you know I’m pretty reasonable. It was a hypnotadpole this time though. Seriously, flex plans were fine to me, just want to get the grasp on why we even need the fees.

  2. Sadly, the past two years the Mets have rewarded the people who waited for the last possible option before buying tickets. The dedicated ones, that reupped their plans should’vebeen the one to have their fees waived, as a sign of thanks for being loayl in these poor times.

    But on the other side of the coin, the cheaper the bottom line, the better your chances of getting people to buy.

  3. They can proably throw in about 15 games in Sept. since nobody will be there but the crickets!

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