Just for the joke I will share that the posting ended with “no salary provided” as many listings do. Apparently mastery of MS Word is a big part of getting people to attend games.
The Vice President, Ticket Sales & Services is responsible for providing the overall leadership, management, and strategic direction for the New York Mets Ticket Sales & Service Department while maximizing revenue, efficiency, and profitability for the department.
The Ticket Sales & Service Department consists of the following areas; Ticket Sales, Season Ticket Service & Retention, Premium and Suite Sales, Group Sales, Inside Sales, and Ticket Office Operations.
Essential Duties and Responsibilities:
Provide strong leadership, recruitment, management, supervision and motivation to the 60+ full time employees of the ticket sales, service and operations departments through the use of evaluation, training, coaching and situational practices.
Responsible for all Ticket Sales & Service operations including budget formulation and control, capital expenditures, sales and financial reporting.
Evaluate sales strategies and development of innovative opportunities for the Ticket Sales & Service Department in an effort to meet or exceed all revenue goals.
Develop and execute a short and long term Ticket Sales & Service business plan.
Provide strategic direction on maximizing existing revenue opportunities while developing new revenue streams.
Manage and maintain the revenue and expense budgets for Ticket Sales & Service.
Continuously evaluate businesses processes to create efficiencies in the sales, delivery and customer service disciplines.
Monitor daily, weekly, monthly, and yearly results of ticket staff to measure productivity and results.
Maximize revenue by developing, managing and maintaining all synergistic relationships as it relates to Ticket Sales & Service’s programs that are critical to the development of revenue.
Monitor and develop pricing strategies for all ticket related products.
Create a synergistic and collaborative team environment for personal accountability, professionalism and personal achievement within a positive team-first atmosphere.
Develop a compensation plan that focuses on overall department goals, personal accountability along with the ability and opportunity for sales and service staff to overachieve.
Serve as a member of New York Mets Leadership Team.
Other duties as assigned by Executive Vice President & Chief Revenue Officer.
Qualifications:
Proven strategic leadership skills.
Excellent interpersonal skills with an ability to communicate effectively with internal and external clients.
Bachelor’s degree required.
Minimum 5 years of professional team and/or sports sponsorship sales leadership experience preferred.
Minimum of ten years related sales experience in sports or agency.
Thorough knowledge of leadership and business principles related to strategic planning, operations, reporting, budgeting, marketing, employee relations and staffing is required.
Ability to motivate others to reach and surpass financial and production goals.
Excellent organizational skills.
Excellent oral and written communication skills.
Must be creative, well-organized, possess a strong work ethic, desire to excel and willingness to learn.
Ability and willingness to work extended hours, including, nights, weekends and holidays, as needed, to achieve personal and department goals.
Strong knowledge of MS Office with an emphasis on Excel, Word, and PowerPoint.
