Ryan writes..
I know money talks, but I’ve been wondering if sending letters (actual, physical letters) to Dave/the Mets expressing positive feedback would help assure them they’ve made the right decision. I’ve heard that a general rule of thumb in the world of customer service is that for every physical letter received, there are 10 more people out there that feel the same way.
I don’t think I’m suggesting a letter-writing campaign, because that would be kind of artificial. What I’m envisioning is a little more organic – if you (the general you) like the changes, tell the Mets so; and because the medium is often the message, make the effort of sending them something they can hold in their hands and pin up by the coffee machine. It lifts spirits at my workplace when we can see such feedback, and I guarantee it will be received similarly in Flushing.
Great suggestion! As suggested I don’t want to start a campaign…but it’s always nice to send a Thank You Note.
So if you feel good, don’t just buy a jersey, send the Mets a note.
Here’s the link from which you can contact the Mets should you choose.