Shannon Forde just makes going to the ballpark easy for people in my line of work. She does a very difficult job — 18 years in the Mets’ media relations department, from an intern out of St. John’s to now senior director — with long, crazy hours. But she always has a smile on her face and a friendliness you don’t always find in any job, anywhere. She’s always able to take care of something you couldn’t or didn’t do, whether you are a player or on television.