Here’s a nice read about the Guest Experience at Citi Field.
The lines at the concession stands are so long, one has to resign themselves to missing large swaths of the game in order to – God forbid – get something to eat or drink. The lines are long due to the volume, we understand that, but Aramark did not staff up properly for the event. And most of the staff that was in place were clueless, extremely slow and overall not very helpful.
Source: Met Fans: The Citi Field Experience is Unfathomably Bad – John Fennelly
