I called up my ticket rep yesterday and just inquired why the plans got the fees waived and the bonus game. I made it clear though that I wasn’t upset about the tickets but more about the waiving of the fees.
The explanation was that the 15 game plans have more perks then the flex plans. Such as the 10% discount we received on the plans, no transfer fees during the season, the same seats for all games, pre sales for tickets, no fees for any single game tickets we buy during the season and better options for seats for the play offs. I told him I wasn’t mad about the bonus game it was just that for years I have been trying to figure out why there are certain fees and now if they are so necessary why can they just waived now. He said he will look into it.
I also made sure that I told my ticket rep I was glad the Mets have these new plans for the fans. He said the Mets pay attention to what their fans want and try to accommodate as much as they possibly can.
I have nothing but nice things to say about the Mets customer service. They are always helpful and really try to answer any questions you have.
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