Fast customer service from the Mets

On Monday, I posted how I was able to switch my ticket plan seats from their original location due to some issues beyond my control.

I happened to be working in Queens that day, near my house and Citi Field. When I talked to my ticket rep he asked me if I could send my unused tickets to him. I told him I was near the stadium and I could drop off the book in person.

My rep was totally cool with that. I dropped off the ticket book during lunchtime so I didn’t get to meet him in person, but I dropped it off with the front desk. The person at the desk told me that I should get my tickets within a week to 10 days.

Today I received my new tickets. I was shocked they came so quickly. I didn’t receive new book of tickets but box office printed loose tickets.

The cool thing though is that even though I didn’t get ticket book, they sent all the essential pages and cover that are in it.   That includes the rules, clubs, and the map.